my thoughts.
-Increasingly the only jobs people can find is part time retail/customer service; this includes unskilled workers as well as older people that are overqualified for these positions. To work in a 'better' job like an office, warehouse or skilled labor you have to be able to work/produce or have the skill needed for those positions.
-I think a huge amount of the population are on mind altering medications that slow cognitive function. Doing nothing more taxing to their mind during their downtime than watching reality TV and posting cat memes doesn't help matters.
-More people today in general seem to not want to be helpful or productive and will not go out of their way to help anyone.